Integration timelines depend on your platform:

• Pre-built plugins (Shopify, WooCommerce, etc.): Go live in less than 30 minutes.
• Custom API integration: Typically takes 1–2 business days, depending on development and testing requirements.

Our technical support team assists you throughout the integration process to ensure a smooth launch.

No. Veerpay follows a pay-as-you-go pricing model.

There are:
• No monthly minimum commitments
• No setup fees (unless specifically agreed)
• No hidden charges

You only pay transaction fees when you successfully process a payment.

Veerpay supports multiple payment options including:

• Credit & Debit Cards (Visa, MasterCard, RuPay, etc.)
• UPI
• Net Banking
• Digital Wallets
• Other alternative payment methods (as enabled)

Payment method availability may vary based on merchant category and regulatory requirements.

Settlements are processed directly to your registered bank account as per the agreed settlement cycle (e.g., T+1, T+2, etc.).

Settlement timelines may vary depending on:
• Banking partner processing
• Risk monitoring
• Chargeback levels
• Regulatory compliance checks

Yes. Security is a core priority at Veerpay.

• Veerpay is a PCI-DSS Level 1 Certified Service Provider
• We use bank-grade AES-256 encryption for data at rest
• All data in transit is secured using TLS encryption protocols
• Real-time fraud monitoring and risk detection systems are in place

We follow industry best practices to ensure the highest level of payment security.

If a customer disputes a transaction, it may result in a chargeback.

Merchants are responsible for providing valid transaction proof and documentation.

If chargeback ratios exceed acceptable thresholds (typically above 1%), Veerpay may:
• Increase risk monitoring
• Delay settlements
• Create rolling reserves
• Temporarily suspend the account

Yes. Veerpay reserves the right to suspend or terminate accounts in cases of:

• Fraudulent activity
• Misrepresentation of business
• Prohibited business categories
• Regulatory or compliance violations

Our goal is to maintain a secure and compliant ecosystem for all merchants.

Yes. Merchants can initiate refunds through the dashboard or API integration.

Refund timelines depend on the original payment method and issuing bank policies.

International payment acceptance may be enabled subject to merchant category, risk assessment, and regulatory approval. Please contact our on boarding team for eligibility details.

We do not support businesses involved in:

• Illegal drugs or narcotics
• Weapons or explosives
• Illegal gambling
• Counterfeit or intellectual property-infringing goods
• Any activity violating Indian law

Simply sign up on our website and complete the KYC process.

Our on boarding team will guide you through approval, integration, and activation.

Email: (info@veerpay.com)
Website: (https://www.veerpay.com/)

Our support team is available to assist with on boarding, technical integration, and operational queries.